1.      What is the Flash Deal campaign?

XOX is encouraging our subscribers to get on the mobile Black App to perform their transactions! By joining us on the Black App, you get to participate and purchase our exclusive Black App deals for more value for your money!

 

2.      Who can participate in this Campaign?

Open to All XOX Subscribers! All you need to do is to get on the Black App and make your purchases there!

 

3.      When is the Campaign period?

The Campaign Announcement each time will be on XOX Malaysia Facebook Page at random, on no set date. Check out your Special Deal tab in Black App from time to time!

 

 

4.      What are the exclusive deals being offered?

The deal will consist of data and Black Market promo code (T&C apply) for an exclusive price. Stay tuned  for the deal!

 

 

5.      How does it work and how do I participate?

 

There will be a special flash deal offered to all subscribers exclusively on the Black App.

 

Just navigate to the Special Deal tab, located in your profile to view the available deals for the month and make your purchases!

 

 

6.      Is there a limit to the number of deals I can purchase?

As the offer is a one-time-deal, you will only be able to purchase the deal once.

 

 

 

 

7.      Where will I receive my purchased deal?

 

You will be receiving your data in your Season Pass/Black counters and promo code on reward tab upon successfully purchasing the deal!

 

Please note that the XOX Black Market promo code is only valid upon checkout with T&Cs applied.

 

8.      I have not received my XOX Black Market Promo/data!

Kindly make sure that the following criteria has been fulfilled:

a)      Made your purchases on the Black App

b)      Made your purchases using Credit Card or Online Banking payment method

c)      Made a purchase within the campaign period

Otherwise, kindly contact our Customer Service for further enquiries.

 

9.      Can I purchase this deal for others?

 

Unfortunately, no, as the offerings would be credited into your Season Pass or Black counters. You may however share your data to whomever you like after your purchase!

 

 

10.  What kind of payment methods are accepted?

 

This deal is only purchasable using Credit Card or Online Banking payment methods only!

 

 

11.  What is XOX Black Market?

 

The Black Market is XOX’s very own ecommerce platform with special products and deals, exclusive only on the Black App!

 

12.  How to use XOX Black Market Promo Code?

This XOX Black Market Promo Code will be displayed in a unique code format to be used upon cart checkout on the XOX Black Market checkout.

 

13.  Is there an expiry date to my reward XOX Black Market Promo Code?

Yes, there is. Please note that the XOX Black Market Promo Code’s expiry date is 1 month after purchase, so purchase deal, redeem and spend it quick!

 

14.  Where can I redeem my XOX Black Market Promo Codes?

You may redeem your XOX Black Market Promo Codes on the “Rewards” tab on the Black App.

 

15.  Are the XOX Black Market Promo Codes exchangeable for cash/other XOX Black Market Promo Codes?

Unfortunately, this deal only offers XOX Black Market Promo Codes and will not be exchangeable for other rewards.