Football Club (FC) Plans Frequently Asked Questions

1.       What are the Football Club (FC) plans about?

In conjunction with the collaboration with various Football Clubs (FC), we are introducing the following special edition plans for Subscribers to enjoy special benefits in support of their respective Football Clubs. The available special edition plans consist of:

·       Hobin Jang Hobin Edition plans (Negeri Sembilan FC)

·       The City Boys Edition plans (KL City FC)

·       Tok Gajah Edition plans (Sri Pahang FC)

·       Sang Kenari Edition plans (Kedah Darul Aman FC)

·       OOOHAA Edition plans (Kuching City FC)

·       Sang Kijang Hijau Edition plans (Kelantan United FC)

·       Penang FC Edition plans (Penang FC)

 

Plan Code	KLC39, KDA39, NS39, SP39, KU39, KC39, PNG39	KLC89, KDA89, NS89, SP89, KU89, KC89, PNG89	KLC150, KDA150, NS150, SP150, KU150, KC150, PNG150
Monthly Fee	RM39	RM89	RM150
Data Quota	Unlimited*
Talk Time	Unlimited*
SMS	100	200	200

    

 

 

 

 

 

 

 

    

 

     

 

 

*Fair Usage Policy applies.

2.       Who is eligible to subscribe to the FC plans?

To register for any of the FC plans, the subscribers must be eighteen (18) years of age and above with a valid NRIC or passport to register. If you are below the age of 18 years, you can still register, but we would require parental consent from your parents.

 

3.       When will the newly enhanced FC plans be available for purchase?

The newly enhanced FC plans will be available starting on 27^th September 2023 for new Subscribers. Existing FC plan Subscribers will enjoy the increased data quota on their next Billing Cycle.

 

4.       How much are the FC plans?

The rates of the FC plans are as shown below:

         *The rates shown above are subjected to SST (6%) or any tax imposed by the Malaysia Government.

5.       How can I purchase the FC plans?

You may purchase any of the FC plans via the following channels below:

·       XOX Online Store

·       Dealer Affiliate Online Store

·       XOX Authorized Centre

·       XOX and ONEXOX Authorized Dealer

6.       How can I find out about my FC plan’s Internet data balance?

To get the latest Internet data balance, you may check via:

·       SMS: Send “BAL” to 23388 or 22111

·       USSD Easy Menu: Dial *150*1#

·       XOX Self Care

·       BLACK App

7.       Can I buy Season Pass data under the FC plans?

Yes, you may purchase Season Pass and Happy Hour if you need more data except for the FC 150 Plans.

 

8.       Is there any limit for the hotspot usage?

No, there’s no limit for the hotspot usage for each FC plans. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!

9.       How many devices can be connected using the hotspot feature?

You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!

10.   If I purchased any of the FC plans, can I request for a refund?

No, you may not. All purchases of the FC plans are final and not eligible for a refund.

11.   If I change my mind after purchasing any of the FC plans, can I request to exchange it for something else?

No, you may not. All purchases of the FC plans by Subscribers are final and not exchangeable.

12.   May I change from one FC Plan to another FC Plan?
No, you may not. You are only allowed to change plans within the same special edition plans or ONEXOX BLACK plans.
E.g. If you are subscribed under Hobin Jang Hobin Edition plans, you are only allowed to change plans within Hobin Jang Hobin Edition plans OR ONEXOX BLACK plans. A change to another FC plan is not allowed.

 

Last Updated on 7^th February 2024