MySISWA Plan Frequently Asked Questions

1.       What is the MySISWA plan about?

In collaboration with the Ministry of Higher Education (MOHE) and VMR3, the MySISWA plan is introduced by ONEXOX as a more affordable data plan for students at Higher Education Institutes in Malaysia.

The details of the plan are as stated below:

 

         *Fair Usage Policy applies.

 

2.       Who is eligible to subscribe to the MySISWA plan?

To register for the MySISWA plan, the Subscriber must be registered students at accredited Higher Education Institutes in Malaysia who are between eighteen (18) to twenty-five (25) years old.

For students above twenty-five (25) years old, a valid Student ID Card must be presented.

 

3.       Can I subscribe to more than one MySISWA plan?
Unfortunately, no. Each Subscriber is only entitled to subscribe to ONE (1) MySISWA plan per NRIC.

4.       When will the MySISWA plan be available for purchase?

The MySISWA plan will be available for purchase from 31^st July 2023 onwards.

5.       How much is the MySISWA plan?

The price of the MySISWA plan is RM35.

6.       How can I purchase the MySISWA plan?

You may purchase the MySISWA plan via the following channels below:

a.       XOX and ONEXOX Official Dealers

b.       XOX Online Store (Coming Soon)

 

7.       If I need more data, can I purchase any add-ons?

Yes! You may purchase the following data add-ons for the MySISWA plan via USSD Easy Menu *150# or BLACK App.

 

8.       Can I share data, talk time, and SMS to other XOX Subscribers?
Unfortunately, no. You may not share data, talk time, and SMS to other XOX Subscribers.

9.       Can I receive data, talk time, and SMS from other XOX Subscribers?
Yes, you may receive data, talk time, and SMS from other XOX Subscribers.

10.   Can I buy Season Pass Packages or Happy Hour Promotions under the MySISWA plan?

Yes, Subscribers are eligible to purchase any Season Pass Packages or Happy Hour Promotions under the MySISWA plan.

 

11.   Is there any limit for the hotspot usage?

No, there’s no limit for the hotspot usage for the MySISWA plan at this moment. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!

 

12.   How many devices can be connected using the hotspot feature?

You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!

13.   If I purchased the MySISWA plan, can I request for a refund?

No, you may not. All purchases of the MySISWA plan are final and not eligible for a refund.

14.   If I change my mind after purchasing the MySISWA plan, can I request to exchange it for something else?

No, you may not. All purchases of the MySISWA plan by Subscribers are final and not exchangeable.

 

15.   May I change to ONEXOX Prepaid, WAWA Prepaid, or any BLACK plans?
Yes! COP from MySISWA to ONEXOX Prepaid, WAWA Prepaid, or BLACK Plans is available.

16.   May I change from ONEXOX Prepaid, WAWA Prepaid, or BLACK plans to MySISWA plan?

Unfortunately, COP from ONEXOX Prepaid or WAWA Prepaid, or COBP from BLACK plans to MySISWA is not allowed.

 

 

Last Updated on 1^st August 2023