The Bos Gaurus (TBG) Edition Plans Frequently Asked Questions

1.       What are TBG Edition plans about?

In conjunction with the acquisition of Perak Football Club (Perak FC), TBG Edition plans are introduced including B54DB FC, B59DB FC, B89DB FC, and B150 FC for Subscribers to enjoy special benefits in support of Perak FC. The details of the plans are as stated below: 

 *How does the Data allocation work?  Refer to our T&C for more details!

2.       Who is eligible to subscribe to TBG Edition plans?

To register for any of the TBG Edition plans, the Subscriber must be eighteen (18) years old and above. The Subscriber must have a valid NRIC.

 

3.       When will TBG Edition plans be available for purchase?

The TBG Edition plans will be available for purchase from 14^th September 2022 onwards.

 

4.       How much are the TBG Edition plans?

The rates of the TBG Edition plans are as shown below:

 *The rates shown above are subjected to SST (6%) or any tax imposed by the Malaysia Government.

5.       How can I purchase the TBG Edition plans?

You may purchase any of the TBG Edition plans via the following channels below:

 

6.       How can I find out about my TBG Edition plan Internet data balance?

To get the latest Internet data balance, you may check via:

• SMS: Send “BAL” to 23388 or 22111

• USSD Easy Menu: Dial *150*1#

• XOX Self Care

• Black App

 

7.       Can I buy Season Pass data under TBG Edition plans?

Yes, you may purchase Season Pass and Happy Hour if you need more data except for B150 FC which comes
        with unlimited data.

 

8.       Is there any limit for the hotspot usage?

No, there’s no limit for the hotspot usage for TBG Edition plans. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!

9.       How many devices can be connected using the hotspot feature?

You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!

10.   If I purchased the TBG Edition plans, can I request for a refund?

No, you may not. All purchases of TBG Edition plans are final and not eligible for a refund.

11.   If I change my mind after purchasing the TBG Edition plans, can I request to exchange it for something else?

No, you may not. All purchases of TBG Edition plans by Subscribers are final and not exchangeable.

Last Updated on 06^th March 2023