Penang FC Edition Plans Frequently Asked Questions

1.       What are the Penang FC Edition plans about?

In conjunction with the collaboration with Penang Football Club (PNG FC), the Penang FC Edition plans are introduced including PNG39, PNG89, and PNG150 for Subscribers to enjoy special benefits in support of PNG FC. The details of the plans are as stated below: 

Plan Code	PNG39	PNG89	PNG150
Monthly Fee	RM39	RM89	RM150
Data Quota	48GB	120GB	Unlimited*
Talk Time	Unlimited*
SMS	100	200	200

 

 

 

 

 

      *How does the Data allocation work?  Refer to our T&C for more details!

2.       Who is eligible to subscribe to the Penang FC Edition plans?

To register for any of the Penang FC Edition plans, the Subscriber must be eighteen (18) years old and above. The Subscriber must have a valid NRIC.

 

3.       When will the Penang FC Edition plans be available for purchase?

The Penang FC Edition plans will be available for purchase from 26^th June 2023 onwards.

 

4.       How much are the Penang FC Edition plans?

The rates of the Penang FC Edition plans are as shown below:

 *The rates shown above are subjected to SST (6%) or any tax imposed by the Malaysia Government.

5.       How can I purchase the Penang FC Edition plans?

You may purchase any of the Penang FC Edition plans via the following channels below:

 

6.       How can I find out about my Penang FC Edition plan Internet data balance?

To get the latest Internet data balance, you may check via:

• SMS: Send “BAL” to 23388 or 22111

• USSD Easy Menu: Dial *150*1#

• XOX Self Care

• Black App

 

7.       Can I buy Season Pass data under the Penang FC Edition plans?

Yes, you may purchase Season Pass and Happy Hour if you need more data except for PNG150 which comes with unlimited data.

 

8.       Is there any limit for the hotspot usage?

No, there’s no limit for the hotspot usage for the Penang FC Edition plans. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!

9.       How many devices can be connected using the hotspot feature?

You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!

10.   If I purchased the Penang FC Edition plans, can I request for a refund?

No, you may not. All purchases of the Penang FC Edition plans are final and not eligible for a refund.

11.   If I change my mind after purchasing the Penang FC Edition plans, can I request to exchange it for something else?

No, you may not. All purchases of the Penang FC Edition plans by Subscribers are final and not exchangeable.

12.   May I change to another FC’s plan?
No, you may not. You are only allowed to change plans within the Penang FC Edition plans OR ONEXOX BLACK plans. A change to another FC plan is not allowed.

 

 

Last Updated on 22^nd June 2023