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Sang Kijang Hijau Edition Plans Frequently Asked Questions
1. What are the Sang Kijang Hijau Edition plans about?
In conjunction with the collaboration with Kelantan United Football Club (KUFC), the Sang Kijang Hijau Edition plans are introduced including KU39, KU89, and KU150 for Subscribers to enjoy special benefits in support of KUFC. The details of the plans are as stated below:
Plan Code |
KU39 |
KU89 |
KU150 |
Monthly Fee |
RM39 |
RM89 |
RM150 |
Data Quota |
48GB |
120GB |
Unlimited* |
Talk Time |
Unlimited* |
||
SMS |
100 |
200 |
200 |
*How does the Data allocation work? Refer to our T&C for more details!
2. Who is eligible to subscribe to the Sang Kijang Hijau Edition plans?
To register for any of the Sang Kijang Hijau Edition plans, the Subscriber must be eighteen (18) years old and above. The Subscriber must have a valid NRIC.
3. When will the Sang Kijang Hijau Edition plans be available for purchase?
The Sang Kijang Hijau Edition plans will be available for purchase from 2nd May 2023 onwards.
4. How much are the Sang Kijang Hijau Edition plans?
The rates of the Sang Kijang Hijau Edition plans are as shown below:
Plan Code |
KU39 |
KU89 |
KU150 |
Monthly Fee |
RM39 |
RM89 |
RM150 |
*The rates shown above are subjected to SST (6%) or any tax imposed by the Malaysia Government.
5. How can I purchase the Sang Kijang Hijau Edition plans?
You may purchase any of the Sang Kijang Hijau Edition plans via the following channels below:
Plan Code |
KU39 |
KU89 |
KU150 |
Monthly Fee |
RM39 |
RM89 |
RM150 |
Platforms Available |
1) XOX Online Store 2) Dealer Affiliate Online Store 3) XOX Service Centre 4) XOX and ONEXOX Authorized Dealer |
1) Dealer Affiliate Online Store 2) XOX Service Centre 3) XOX and ONEXOX Authorized Dealer
|
6. How can I find out about my Sang Kijang Hijau Edition plan Internet data balance?
To get the latest Internet data balance, you may check via:
• SMS: Send “BAL” to 23388 or 22111
• USSD Easy Menu: Dial *150*1#
• XOX Self Care
• Black App
7. Can I buy Season Pass data under the Sang Kijang Hijau Edition plans?
Yes, you may purchase Season Pass and Happy Hour if you need more data except for KU150 which comes with unlimited data.
8. Is there any limit for the hotspot usage?
No, there’s no limit for the hotspot usage for the Sang Kijang Hijau Edition plans. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!
9. How many devices can be connected using the hotspot feature?
You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!
10. If I purchased the Sang Kijang Hijau Edition plans, can I request for a refund?
No, you may not. All purchases of the Sang Kijang Hijau Edition plans are final and not eligible for a refund.
11. If I change my mind after purchasing the Sang Kijang Hijau Edition plans, can I request to exchange it for something else?
No, you may not. All purchases of the Sang Kijang Hijau Edition plans by Subscribers are final and not exchangeable.
12. May I change to another FC’s plan?
No, you may not. You are only allowed to change plans within the Sang Kijang Hijau Edition plans OR ONEXOX BLACK plans. A change to another FC plan is not allowed.
Last Updated on 19th April 2023