The City Boys Edition Plans Frequently Asked Questions

1.       What are the City Boys Edition plans about?

In conjunction with the collaboration with Kuala Lumpur City Football Club (KL City FC), the City Boys Edition plans are introduced including BFC39DB KLC, BFC89DB KLC, and BFC150 KLC for Subscribers to enjoy special benefits in support of KL City FC. The details of the plans are as stated below: 

Plan Code	BFC39DB KLC	BFC89DB KLC	BFC150 KLC
Monthly Fee	RM39	RM89	RM150
Data Quota	48GB	120GB	Unlimited*
Talk Time	Unlimited*
SMS	100	200	200

 

 

 

 

 

      *How does the Data allocation work?  Refer to our T&C for more details!

2.       Who is eligible to subscribe to the City Boys Edition plans?

To register for any of the City Boys Edition plans, the Subscriber must be eighteen (18) years old and above. The Subscriber must have a valid NRIC.

 

3.       When will the City Boys Edition plans be available for purchase?

The City Boys Edition plans will be available for purchase from 15^th March 2023 onwards.

 

4.       How much are the City Boys Edition plans?

The rates of the City Boys Edition plans are as shown below:

 *The rates shown above are subjected to SST (6%) or any tax imposed by the Malaysia Government.

5.       How can I purchase the City Boys Edition plans?

You may purchase any of the City Boys Edition plans via the following channels below:

 

6.       How can I find out about my City Boys Edition plan Internet data balance?

To get the latest Internet data balance, you may check via:

• SMS: Send “BAL” to 23388 or 22111

• USSD Easy Menu: Dial *150*1#

• XOX Self Care

• Black App

 

7.       Can I buy Season Pass data under the City Boys Edition plans?

Yes, you may purchase Season Pass and Happy Hour if you need more data except for BFC150 KLC which comes with unlimited data.

 

8.       Is there any limit for the hotspot usage?

No, there’s no limit for the hotspot usage for the City Boys Edition plans. So, feel free to share your Internet data to your other devices. Psssst! Not many service providers offer unlimited hotspot, but we do!

9.       How many devices can be connected using the hotspot feature?

You can hotspot to as many devices as you want and share high-speed data with everyone as long as there is active data available! Again, another factor that differentiates us from our competitors!

 

10.   If I purchased the City Boys Edition plans, can I request for a refund?

No, you may not. All purchases of the City Boys Edition plans are final and not eligible for a refund.

11.   If I change my mind after purchasing the City Boys Edition plans, can I request to exchange it for something else?

No, you may not. All purchases of the City Boys Edition plans by Subscribers are final and not exchangeable.

12.   May I change to another FC’s plan?
No, you may not. You are only allowed to change plans within The City Boys Edition plans OR ONEXOX BLACK plans. A change to another FC plan is not allowed.

 

 

Last Updated on 13^th March 2023