XOX RACE INTO REWARDS CAMPAIGN FREQUENTLY ASKED QUESTIONS

1. What is the XOX Race Into Rewards Campaign?

The XOX Race Into Rewards Campaign is a lucky draw campaign where eligible XOX subscribers earn entries by completing qualifying transactions for a chance to win one (1) pair of Grandstand Race Tickets.

2. When is the Campaign Period?

The Campaign runs from 31 July 2026 to 27 September 2026 (both dates inclusive).

3. Who can participate?

The Campaign is open to all eligible XOX Prepaid and Postpaid subscribers.

The following persons are not eligible to participate:

• Dealers, agents, distributors, retailers and business partners of XOX.
• Employees, directors, officers and representatives of XOX and its related corporations.
• Any other persons or entities directly involved in the organisation, administration or execution of the Campaign.

4. How do I earn entries?

Subscriber Type	Qualifying Action	Entries
XOX Prepaid	Perform a top up a minimum of RM30 in a single transaction	1 Entry
XOX Postpaid	Pay a minimum RM30 bill payment in a single transaction	2 Entries

5. Is there a limit to the number of entries I can earn?

No. You may earn unlimited entries throughout the Campaign Period by completing eligible qualifying transactions.

6. Does multiple prepaid top-ups count towards one entry?

No. Each qualifying prepaid top-up must be a minimum of RM30 in a single transaction.

Examples:

• RM30 = 1 Entry
• RM50 = 1 Entry
• RM60 (single transaction) = 1 Entry
• RM15 + RM15 = Not eligible
• RM10 + RM20 = Not eligible

7. Do multiple postpaid bill payments count towards one entry?

No. Each qualifying postpaid bill payment must be a minimum of RM30 in a single transaction.

Examples:

• RM30 = 2 Entries
• RM50 = 2 Entries
• RM100 = 2 Entries
• RM15 + RM15 = Not eligible
• RM10 + RM20 = Not eligible

8. When will my entries be recorded?

Entries are automatically recorded once your qualifying transaction has been successfully completed during the Campaign Period.

9. What prizes can I win?

Prize	Quantity
One (1) Pair of Grandstand Race Tickets	10 Winners

10. How are winners selected?

Winners will be randomly selected by XOX from all eligible entries accumulated during the Campaign Period.

11. Can I win more than one prize?

No. Each participant is eligible to win only one (1) prize throughout the Campaign.

12. When will winners be announced?

Winners will be announced on or before 30 September 2026, or on such other date as determined by XOX, via XOX's official website, official social media channels and/or other communication channels.

13. How will winners be notified?

Winners will be contacted by XOX via the email address or telephone number registered in XOX's records. Winners may also be announced through XOX's official communication channels.

14. What happens if I do not respond after being notified?

Winners must provide all requested information and documents within the timeframe specified by XOX. Failure to do so, or failure to meet the eligibility requirements, may result in forfeiture of the prize. XOX reserves the right to select an alternative winner.

15. Do I need to keep my XOX line active?

Yes. Your XOX subscription must remain active until the winner selection and announcement process is completed.

 

16. What happens if my line is suspended, barred, terminated or ported out?

If your XOX subscription is suspended, barred, terminated or successfully ported out before the winners are selected and announced, you will no longer be eligible to receive the prize.

17. Does the prize include transportation or accommodation?

No. The prize includes the race tickets only. All other expenses, including transportation, accommodation, meals, parking, insurance, taxes and any incidental costs, shall be borne solely by the winner.

18. Can I transfer or exchange my prize?

No. All prizes are non-transferable, non-refundable and cannot be exchanged for cash, credit or any other products, goods or services.

19. What if I or my accompanying guest do not meet the event entry requirements?

Entry to the event is subject to the terms, conditions and admission requirements of the third-party event organiser. Both the winner and accompanying guest are responsible for complying with these requirements. XOX shall not be responsible for any denied entry or related costs.

20. What happens if the event is postponed, cancelled or ticket arrangements change?

Prize fulfilment is subject to the ticketing processes, rules and regulations of the third-party event organiser. XOX shall not be responsible for any ticket cancellation, revocation, refused entry or any changes made by the organiser, and no replacement, cash equivalent or alternative compensation will be provided.

21. Where can I find the full Terms & Conditions?

The full Campaign Terms & Conditions are available on the official XOX website and through XOX's official communication channels.

Last Updated 28 July 2026