Terms & Conditions for the usage of XOX MOBILE operator services and products
Each participant agrees that he/she has read and understood these terms and conditions by their participation in the campaign. Each entrant agrees to be bounded by the terms and conditions stated herein.
1. Campaign Introduction
1.1. ADX is hosting a Garmin Forerunner 55 Smart Watch Giveaway Campaign (“Campaign”) from 17th March 2025 to 6th April 2025 (“Campaign Period”).
1.2. Participant can redeem Garmin Forerunner 55 Smart Watch Giveaway Voucher (“Voucher(s)”) with their ADX Points on BLACK App to be eligible for a chance to win the Campaign prize.
1.3. Participants are allowed to redeem multiple and unlimited Vouchers until 6th April 2025 to increase the chances of winning.
1.4. The winner for the Campaign will be randomly selected and announced within fourteen (14) working days after the end date of the Campaign Period.
2. Participating Eligibility
2.1. This Campaign is open to all XOX BLACK App users (“Participants”) who is a Malaysian resident with a valid MyKad and address in Malaysia, aged TWELVE (12) years old and above.
2.2. The participation of permanent, contract and/or temporary staff or employees of XOX Group and their immediate family members (i.e., spouses, children, parents, brothers, and sisters) is strictly prohibited.
2.3. XOX reserves the sole and absolute right to verify the identities of Participant(s) and disqualify Participant(s) it considers ineligible.
3. Campaign Mechanism
3.1. The following Campaign prize is available to the selected winner:
Prize |
No. of winner |
1 unit of Garmin Forerunner 55 Smart Watch |
1 |
3.2. Eligible Participants are entitled to redeem Vouchers to earn entry submissions for a chance to win the Campaign prize throughout the Campaign Period.
3.3. Each Voucher redeemed entitles the eligible Participant to ONE (1) entry submission.
3.4. Voucher(s) redeemed cannot be utilised and will not give any discount or cashback, and therefore will remain in user’s “Rewards” tab as record for number of entries submitted. (i.e., 3 Vouchers claimed = 3 Entries).
3.5. ADX Points that were used to redeem Voucher(s) will not be refunded to Participants in the event that the Participant is not selected as the winner for the Campaign prize.
3.6. All Participants that are not selected to win the Campaign prize shall be entitled to receive and be credited ONE (1) unit of XOX BLACK Market RM10 discount promotional code (“BLACK Market RM10 discount”).
3.7. Winner of the Campaign will be randomly selected, and the announcement will be made on XOX’s official social media channel(s) and/or XOX BLACK App.
3.8. The eligibility to claim the Campaign prize will be forfeited if the selected winner cannot be contacted within ONE (1) week from the announcement date. For the avoidance of doubt, XOX will attempt a maximum of THREE (3) times to contact the winner.
3.9. The fulfilment period for the Campaign prize is within THREE (3) months upon successfully contacting the winner and is subjected to stock availability. XOX reserves all rights at any time, at its absolute discretion without any prior notice to substitute the Campaign prize with another prize of equivalent value.
3.10. In the event that there is a change to the winner’s contact particulars, it shall be the responsibility of the winner to update XOX of the same. XOX shall not be responsible nor accountable for any loss should the contact particulars maintained in XOX’s record are inaccurate.
3.11. The Campaign prize is non-transferable and/or not exchangeable for cash or credit or any other value in any form.
3.12. XOX reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time.
4. GENERAL
4.1. XOX reserves the right to change, modify, add to, or remove in whole or in part of these Terms and Conditions at any time, vary, extend or reduce the Campaign Period and/or vary, add on, remove or replace the Campaign prize at XOX's sole and absolute discretion.
4.2. The winner agrees and consents to grant permission to XOX to post their prefix and the last four (4) digits of their mobile number on XOX Malaysia Facebook Page and ADX Malaysia by XOX Facebook Page.
4.3. All redemptions made on ADX will be subject to ADX Redemptions Terms & Conditions found here at https://onexox.my/tandc/details.
4.4. XOX reserves the right to revoke the eligibility of Participants who fail to comply with the campaign procedures set out by XOX. XOX will not be responsible for missing or late notices that were caused by factors outside of XOX's control.
4.5. Promotion item cannot be exchanged for cash or for sale and is subject to terms and conditions stated herein. Any correspondence, enquiries, appeals or protests will not be entertained.
4.6. XOX reserves the right to change or replace any of the offered promotion item with any XOX products of equivalent value at any time without giving any prior notice to the Participants. In case of any disputes arising directly or indirectly from the Campaign, the decision of XOX shall be final.
4.7. Any visuals shown or on display on any XOX promotional materials are for illustration purposes only. All pictures and images of the products displayed on this site are for illustration purposes to help the customer to recognize the products only. The actual size, dimension and colour of the products may differ.
4.8. Any breach of these Terms and Conditions may, at XOX’s absolute discretion, result in forfeiture of any of the goods or services rendered. XOX shall not be liable for any claim whatsoever resulting from the Participant’s participation in the Campaign.
4.9. XOX does not warrant that the Campaign shall be uninterruptible and/or error free. By participating in this Campaign, the Participant hereby acknowledges and irrevocably agrees that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption and/or any electronic error arising from the Campaign unless the same arise from and are caused directly by XOX’s gross negligence or willful default.
4.10. XOX shall make every effort to ensure that prices, details, and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to XOX's acceptance at its sole discretion and stock availability.
4.11. Acceptance of the Campaign prize by the Winner constitute a release and discharge of XOX by or from any and all liability, claims, demands, actions and/or damages which the Winner may have, whether known or unknown at the present time, of any nature whatsoever, arising out of relating to the Campaign; and/or personal injury and/or property damage, theft or loss suffered by the Winner as a result of the use, acceptance and/or enjoyment of the Campaign prize.
4.12. XOX, its related and associated companies, and its agencies and companies associated with this Campaign disclaim any and all liability arising from this Campaign and will not be liable for any loss (Including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (Whether or not arising from any person’s negligence) resulting from their participation in this Campaign, redemption and/or usage of the prize(s)/reward(s), except for any liability which cannot be excluded by law (In which case that liability is limited to the minimum allowable by law). Entrants undertake that they shall not bring any claims or actions against XOX or its related and associated companies, whether in contract, tort or otherwise.
4.13. By participating in the Campaign, the Participant irrevocably agrees to release and hold harmless XOX and its associate companies, employees, advisors from any and all losses, damages, rights, claims and actions of any kind in connection with the Campaign and/or from any reward or prize-related activity, including without limitation, personal injury, death, and property damage.
4.14. Failure by XOX to insist upon or enforce strict performance of any of these Terms and Conditions shall not be construed as a waiver of any provision or right.
4.15. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. Participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.