ANG PAO RELOAD RM30 TOPUP AND PAY BILL CAMPAIGN TERMS & CONDITIONS

Each Participant agrees that he/she has read and understood these terms and conditions by their participation in the campaign. Each entrant agrees to be bounded by the terms and conditions stated herein.

1.       Campaign Introduction

1.1.             In conjunction with the Chinese New Year celebration, XOX is hosting a festive campaign “Ang Pao Reload RM30 Campaign” (“Campaign”) from 10th January 2025 00:00 until 18th February 2025 23:59 (“Campaign Period”).

1.2.             The Campaign is open to all old and new XOX mobile subscribers (“Participants”) who is a Malaysian citizen with a valid MyKad and address in Malaysia, aged TWELVE (12) years old and above. XOX and ONEXOX employees are not eligible for the campaign.

1.3.             Participants are entitled to gain one (1) entry to the Campaign with a minimum and collective XOX mobile top-up or bill payment amount of Ringgit Malaysia Thirty (RM30.00) and above.

1.4.             Subject always to the Participant fulfilling the Campaign’s criteria of minimum Ringgit Malaysia Thirty (RM30.00) as per Clause 1.3., Participant shall be entitled to gain three (3) entries to the Campaign by signing up for Standing Instruction (SI) for automatic-debit payments during the Campaign Period.

1.5.             The winner for the Campaign will be randomly selected and announced within forty-five (45) working days after the end date of the Campaign Period.

2.        Campaign Mechanism

2.             

2.1.            The following Campaign prizes are available to the selected winners:

2.2.            This campaign offers prizes that include both cash and mobile credit rewards. One winner will receive RM8,888 in cash, while five winners will each receive RM888 in cash. Another 100 winners will each be awarded RM88 in cash. Additionally, 1,000 winners will receive a RM8.80 mobile credit voucher, which will be credited into their Black App rewards for use within the app. In total, there will be 1,106 winners. Most prizes are cash-based, except for the RM8.80 mobile credit voucher.

2.3.            To gain an entry to the Campaign, a Participant shall be required to top up or pay bill for his/her XOX mobile subscription with a minimum and collective amount of Ringgit Malaysia Thirty (RM30.00) and above during the Campaign Period.

2.4.            Subject always to the Participant fulfilling the Campaign’s criteria of minimum Ringgit Malaysia Thirty (RM30.00) as per Clause 2.2., Participant shall be entitled to gain three (3) entries instead of one (1) entry to the Campaign by signing up for SI during the Campaign Period. Example:

Participants pays RM30.00 on 10^th January 2025, signs up for SI on 10^th February 2025, and SI for RM30.00 payment is made on 20^th February 2025. Participant is entitled to three (3) entries, instead of four (4) entries, to the Campaign.

2.5.            Winners of the Campaign shall be randomly selected via lucky draw, and the announcement of winners’ list will be made on XOX’s official social media channels.

2.6.            The eligibility to claim the Campaign prizes shall be forfeited if the selected winners cannot be contacted within fourteen (14) days after the Campaign’s winner’s announcement is made.

2.7.            A winner shall be disqualified, should he/she fail to maintain an “active” status for their XOX mobile subscription during the Campaign Period, drawing process and upon collection of the prize. For the avoidance of doubt, an “active” status of XOX mobile subscription shall mean a subscription that is not barred and/or terminated, and is available for use of data, call and SMS.

2.8.            ALL Campaign prizes shall be managed by the respective third-party merchants appointed by XOX.

2.9.            XOX will not be accountable for any transactional disputes between the winners and third-party merchants.

2.10.         ALL Campaign prizes involving mobile credit voucher are non-transferable and non-exchangeable for cash or any other products.

2.11.         ALL Campaign prizes in the form of cash prizes are non-transferable and non-exchangeable for credit or any other products.

2.12.         ALL Campaign prizes shall be redeemed or collected by the respective winners within thirty (30) days after the Campaign’s winner’s announcement is made, failing which shall result in forfeiture of the Campaign prize.

3.        General

3.1.            XOX reserves the right to change, modify, add to, or remove in whole or in part of these Terms and Conditions at any time, vary, extend or reduce the Campaign Period and/or vary, add on, remove or replace the Campaign prizes at XOX's sole and absolute discretion.

3.2.            XOX reserves the right to revoke the eligibility of Participants who fail to comply with the Campaign procedures set out by XOX. XOX will not be responsible for missing or late notices that were caused by factors outside of XOX's control.

3.3.            Campaign cash prizes cannot be exchanged for credit, product or for sale and is subject to terms and conditions stated herein. Campaign Mobile Credit voucher prizes cannot be exchanged with cash. Any correspondence, enquiries, appeals or protests will not be entertained.

3.4.            XOX reserves the right to change or replace any of the offered Campaign prizes with any products of equivalent value at any time without giving any prior notice to the Participants. In case of any disputes arising directly or indirectly from the Campaign, the decision of XOX shall be final.

3.5.            Any visuals shown or on display on any XOX promotional materials are for illustration purposes only. All pictures and images of the products displayed on this site are for illustration purposes to help the customer to recognize the products only. The actual size, dimension and colour of the products may differ.

3.6.            Any breach of these Terms and Conditions may, at XOX’s absolute discretion, result in forfeiture of any of the goods or services rendered. XOX shall not be liable for any claim whatsoever resulting from the Participant’s participation in the Campaign.

3.7.            XOX does not warrant that the Campaign shall be uninterruptible and/or error free. By participating in this Campaign, the Participant hereby acknowledges and irrevocably agrees that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption and/or any electronic error arising from the Campaign unless the same arise from and are caused directly by XOX’s gross negligence or wilful default.

3.8.            XOX shall make every effort to ensure that prices, details, and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to XOX's acceptance at its sole discretion and stock availability.

3.9.            Acceptance of the Campaign prizes by the winners constitute a release and discharge of XOX by or from any and all liability, claims, demands, actions and/or damages which the winners may have, whether known or unknown at the present time, of any nature whatsoever, arising out of relating to the Campaign; and/or personal injury and/or property damage, theft or loss suffered by the winners as a result of the use, acceptance and/or enjoyment of the Campaign prizes.

3.10.         XOX, its related and associated companies, and its agencies and companies associated with this Campaign disclaim any and all liability arising from this Campaign and will not be liable for any loss (Including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (Whether or not arising from any person’s negligence) resulting from their participation in this Campaign, redemption and/or usage of the Campaign prize(s), except for any liability which cannot be excluded by law (In which case that liability is limited to the minimum allowable by law). Participants undertake that they shall not bring any claims or actions against XOX or its related and associated companies, whether in contract, tort or otherwise.

3.11.         By participating in the Campaign, the Participant irrevocably agrees to release and hold harmless XOX and its associate companies, employees, advisors from any and all losses, damages, rights, claims and actions of any kind in connection with the Campaign and/or from any reward or prize-related activity, including without limitation, personal injury, death, and property damage.

3.12.         Failure by XOX to insist upon or enforce strict performance of any of these Terms and Conditions shall not be construed as a waiver of any provision or right.

3.13.         The Campaign and these Terms and Conditions are governed by the laws of Malaysia. Participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Last Updated on 7th January 2025.