HELLO YELLOW ICAUR-NIC GIVEAWAY CAMPAIGN TERMS & CONDITIONS

Each Participant agrees that he/she has read and understood these terms and conditions by their participation in the campaign. Each entrant agrees to be bound by the terms and conditions stated herein.

1.       Campaign Introduction

1.1.            In celebration of the upcoming year-end and New Year festive season, XOX COM Sdn Bhd (“XOX”) is launching the Hello Yellow iCaur-nic Giveaway Campaign (“Campaign”) from 1 December 2025 00:00 until 25 January 2026 23:59 (“Campaign Period”). During this period, eligible XOX subscribers and dealers will stand a chance to win premium prizes including iCaur 03 EV, iPhone 17 series, and cash vouchers through weekly and grand lucky draws.

1.2.            The Campaign is open to all existing and new XOX mobile subscribers except ONEFamily plan subscribers, as well as registered XOX dealers (“Participants”) who are Malaysian citizens with a valid MyKad and address in Malaysia, aged twelve (12) years and above.

1.3.            Participants may earn entry token(s) to the lucky draws by fulfilling the required actions or criteria. For example, one (1) entry token will be awarded for every minimum cumulative top-up or bill payment of Ringgit Malaysia Thirty-Five (RM35.00) and above during the Campaign Period.

1.4.            Weekly prize winners will be randomly selected and announced on XOX’s official social media platforms within 7 working days after the weekly draw. The grand prize winner will be drawn after the Campaign concludes. For weekly lucky draw selection, all participation data will be refreshed weekly to ensure fairness in the selection process.

1.5.            A total of 3,109 prizes will be awarded throughout the Campaign Period including the grand prize iCaur 03 EV as detailed in Section 2.

1.6.            Participants must perform eligible transactions as set out in Table 1 below to earn entries ("Token(s)") for the Campaign’s weekly and grand lucky draws. Eligibility tokens table as follows:

Table 1 – Token Eligibility

 2.       Campaign Prizes

2.1.            The following prizes are available to the selected winners

2.2.            Weekly prize draws will be conducted every week, with cut-off on Sunday, and winners will be eligible for iPhone 17 series or cash vouchers.

2.3.            The grand prize draw for iCaur 03 EV will be held after the Campaign ends.

2.4.            All prizes are non-transferable, non-exchangeable for cash, and must be claimed within 45 days of winner announcement, failing which the prize is forfeited.

3.       Campaign Mechanism

3.1.            Participants earn entry token(s) for the lucky draw by performing eligible transactions as detailed in Table 1. For example, participants are entitled to gain 1 entry with a minimum cumulative XOX mobile top-up or bill payment amount of Ringgit Malaysia Thirty-five (RM35.00) and above within the campaign period.

3.2.            Winners of the Campaign shall be randomly selected via lucky draw, and the announcement of winners’ list will be made on ONEXOX’s official website and social media channels.

3.3.            The eligibility to claim the Campaign prizes shall be forfeited if the selected winners cannot be contacted within fourteen (14) days after full list of Campaign’s winner’s announcement is made.

3.4.            A winner shall be disqualified, should he/she fail to maintain an “active” status for their XOX mobile subscription during the Campaign Period, drawing process and upon collection of the prize. For the avoidance of doubt, an “active” status of XOX mobile subscription shall mean a subscription that is not barred and/or terminated, and is available for use of data, call and SMS.

3.5.            ALL Campaign prizes shall be managed by the respective third-party merchants appointed by XOX.

3.6.            XOX will not be accountable for any transactional disputes between the winners and third-party merchants.

3.7.            ALL Campaign prizes involving product and mobile credit voucher are non-transferable and non-exchangeable for cash.

3.8.            ALL Campaign prizes in the form of cash prizes are non-transferable and non-exchangeable for credit or any other products.

3.9.            Refer to the fulfilment timeline as follows:

 4.       General

4.1.            XOX reserves the right to change, modify, add to, or remove in whole or in part of these Terms and Conditions at any time, vary, extend or reduce the Campaign Period and/or vary, add on, remove or replace the Campaign prizes at XOX's sole and absolute discretion.

4.2.            XOX reserves the right to revoke the eligibility of Participants who fail to comply with the Campaign procedures set out by XOX. XOX will not be responsible for missing or late notices that were caused by factors outside of XOX's control.

4.3.            Campaign prizes cannot be exchanged for cash, credit, product or for sale and is subject to terms and conditions stated herein. Any correspondence, enquiries, appeals or protests will not be entertained.

4.4.            XOX reserves the right to change or replace any of the offered Campaign prizes with any products of equivalent value at any time without giving any prior notice to the Participants. In case of any disputes arising directly or indirectly from the Campaign, the decision of XOX shall be final.

4.5.            Any visuals shown or on display on any XOX promotional materials are for illustration purposes only. All pictures and images of the products displayed on this site are for illustration purposes to help the customer to recognize the products only. The actual size, dimension and colour of the products may differ.

4.6.            Any breach of these Terms and Conditions may, at XOX’s absolute discretion, result in forfeiture of any of the goods or services rendered. XOX shall not be liable for any claim whatsoever resulting from the Participant’s participation in the Campaign.

4.7.            XOX does not warrant that the Campaign shall be uninterruptible and/or error free. By participating in this Campaign, the Participant hereby acknowledges and irrevocably agrees that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption and/or any electronic error arising from the Campaign unless the same arise from and are caused directly by XOX’s gross negligence or wilful default.

4.8.            XOX shall make every effort to ensure that prices, details, and sizes of products on this website are up to date. Prices are subject to change without prior notice, and all orders are subject to XOX's acceptance at its sole discretion and stock availability.

4.9.            Acceptance of the Campaign prizes by the winners constitute a release and discharge of XOX by or from any and all liability, claims, demands, actions and/or damages which the winners may have, whether known or unknown at the present time, of any nature whatsoever, arising out of relating to the Campaign; and/or personal injury and/or property damage, theft or loss suffered by the winners as a result of the use, acceptance and/or enjoyment of the Campaign prizes.

4.10.        XOX, its related and associated companies, and its agencies and companies associated with this Campaign disclaim any and all liability arising from this Campaign and will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (Whether or not arising from any person’s negligence) resulting from their participation in this Campaign, redemption and/or usage of the Campaign prize(s), except for any liability which cannot be excluded by law (In which case that liability is limited to the minimum allowable by law). Participants undertake that they shall not bring any claims or actions against XOX or its related and associated companies, whether in contract, tort or otherwise.

4.11.        By participating in the Campaign, the Participant irrevocably agrees to release and hold harmless XOX and its associate companies, employees, advisors from any and all losses, damages, rights, claims and actions of any kind in connection with the Campaign and/or from any reward or prize-related activity, including without limitation, personal injury, death, and property damage.

4.12.        Failure by XOX to insist upon or enforce strict performance of any of these Terms and Conditions shall not be construed as a waiver of any provision or right.

4.13.        The Campaign and these Terms and Conditions are governed by the laws of Malaysia. Participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Last Updated 1 December 2025