MYSISWA PREPAID TERMS & CONDITIONS

GENERAL

1.       These terms and conditions (“Terms and Conditions”) contain important information that governs Subscriber’s use of MySISWA Prepaid Plans (“the Plans”) and data usage & data speed to the Internet (“Service”). Upon subscription to MySISWA Prepaid plans, the Subscriber is deemed to have read, unconditionally accepted, and be bound by these Terms and Conditions as may be amended from time to time.

2.       The MySISWA Prepaid Plans and Service is subject to the General and Specific Terms & Conditions governing the use of XOX Products and Services, XOX Fair Usage Policy, and any other applicable terms and conditions, all at ONEXOX’s website at www.onexox.my.

3.       XOX reserve the rights without liability, to revise the Terms and Conditions, Plans, and our pricing. Where reasonably practicable, XOX will give the Subscriber reasonable prior notice of such changes. Once such changes have been made, all previous versions of XOX Subscriber guides or leaflets will be superseded.

4.       The Subscriber accepts responsibility to regularly review information on the Plans and Services at ONEXOX’s website, including changes to this Terms and Conditions. The Subscriber’s continued use of the Service and/or Plans (after the Effective Date of any revision/change to the Terms and Conditions, Services and/or Plans shall constitute unconditional acceptance of such revisions/changes and thereafter the Subscriber shall be bound by the same. If the Subscriber does not accept such revisions/changes, the Subscriber may discontinue using the Plans and/or the Service, failing to do so shall be assumed that the Subscriber have accepted the changes.

MYSISWA PREPAID INTRODUCTION

5.       MySISWA Prepaid is open to all New Subscribers who are Malaysian or Foreign students with the minimum age of twelve (12) to twenty-five (25) years old.

6.       Upon purchase of MySISWA Prepaid, the Subscriber is entitled to subscribe to the data plans as shown below:

REGISTRATION

7.       Subscribers may subscribe to MySISWA Prepaid through the following channels:

a.       XOX and ONEXOX Authorized Dealers;

b.       XOX Physical Outlets (XOX Space, X-force, XCCs, & XPPS); and

c.       XOX Online Store

d.       Dealer Affiliate Online Store

8.       Upon successful subscription of MySISWA Prepaid data plans, Subscribers will receive 18GB for WAWA18 and 35GB for WAWA35 respectively.

PREPAID VALIDITY

9.       The prepaid validity for MySISWA Prepaid will follow the amount of top up. E.g., top up RM1 = ONE (1) day prepaid validity.

10.   Subscribers will be rewarded with an additional THIRTY (30) days validity with every subscription to WAWA18 or WAWA35 data plan. 

11.   The prepaid validity that Subscriber is entitled to will be automatically credited to Subscriber’s account upon successful top up.

12.   The THIRTY (30) days prepaid validity will be credited to Subscriber’s account ONE (1) day after successful subscription to WAWA18 or WAWA35 data plan.

13.   For example, Subscriber topped up RM18 and subscribed to WAWA18. Hence, Subscriber will be entitled to receive a total of 48 days of prepaid validity (18 days + 30 days).

14.   The maximum prepaid validity to be accumulated from every subscription of WAWA18 or WAWA35 data plan is 36 months (1,095 days).

FURTHER INFORMATION

15.   The Subscriber is not allowed to purchase any Season Pass Packages, Happy Hour, or Welcome Deals under MySISWA Prepaid.

16.   Data sharing is not applicable for MySISWA Prepaid.

17.   Any remaining voice and data cannot be carried forward to the data plan’s next subscription cycle.

18.   Notwithstanding the Subscriber’s status under the MySISWA Prepaid Plans, XOX reserves the right, at all times, to terminate the Subscriber's subscription to the Plan(s) and its services if the Subscriber has not made a cumulative top up of at least RM30.00 for a continuous period of one hundred and twenty (120) days. Where plan and its Services is Terminated, XOX may revoke the Subscriber's mobile telephone number(s) with immediate effect and without further notice after a final reminder has been given to the Subscriber.

19.   Clause 18 shall not apply to Subscriber(s) whose mobile telephone number(s) are on any active validity package offered by XOX and purchased by the Subscriber. For the avoidance of doubt, Clause 18 shall take effect on the expiry date of the Subscriber(s) respective validity package.

DATA ADD-ON

20.   The Subscriber may purchase additional data by sending the command codes to 22111 via SMS.

a.       ESP Daily Add-On (DATA ESPADD 1GB or 5GB)

b.       DATA WAWAADD20GB

21.   The Subscriber may also have the option to purchase additional data by subscribing again to MySISWA Prepaid data plans:

a.       DATA WAWA18

b.       DATA WAWA35

22.   Any unused data remaining from the Add-On cannot be carried forward.

23.   XOX reserves the right to suspend or cease this Add-On service and to amend and modify these Terms and Conditions, including prices and denominations in which Add-On may be purchased, without notice for any legitimate commercial, technical, or operational reason.

CHANGE OF PLAN (COP) OR CHANGE OF BLACK PLAN (COBP)

24.   Subscribers who wish to COP from ONEXOX Prepaid, TBG Prepaid, or WAWA Prepaid to MySISWA Prepaid and vice versa or COBP from MySISWA Prepaid to any BLACK plans must acknowledge the following:

a.       Any unused data, voice, and SMS will not be carried forward to the new plan.

b.       Existing data, voice, and SMS in Season Pass Counter will also not be carried forward to the new plan.

c.       Validity and Airtime are entitled to be carried forward from ONEXOX Prepaid, TBG Prepaid, or WAWA Prepaid to MySISWA Prepaid.

25.   Subscribers may perform COP or COBP via the following platforms:

a.       XOX or ONEXOX Authorized Dealers

b.       BLACK App

c.       XOX Self Care

OTHERS

26.   XOX reserves the right at its sole discretion to disqualify any registration(s) that it believes to be in breach or potentially breaches the Terms and Conditions of the Plans.

27.   If any provision of these Terms and Conditions is unenforceable, then such provision shall remain in full force and effect.

28.   These Terms and Conditions shall be governed by the Laws of Malaysia and each part shall comply with all applicable laws and regulations hereto and in the event of any litigation thereto shall be submitted only to the jurisdiction of either the Courts of Kuala Lumpur and/or Selangor.

Last Updated on 1^st July 2024