SWITCH & POWER UP CAMPAIGN TERMS & CONDITIONS

The Campaign Introduction

XOX Mobile Sdn Bhd (“XOX”) is organizing Switch & Power Up Campaign (“the Campaign”).

Campaign Mechanism

1.       Non-XOX subscribers who port-in during the campaign period will receive additional data up to 720GB for the period of TWELVE (12) months and VIU Premium vouchers for up to TWELVE (12) months.

2.       After successful port-in, the vouchers (data and/or VIU Premium) will be credited to user’s account within THREE (3) working days.

3.       The subsequent vouchers will be credited monthly, after successful bill payment within billing due date.

4.       Users will have Thirty (30) days to redeem the voucher has been credited to their account.

5.       To redeem the vouchers, users will need to go on to XOX BLACK App > XOX Mobile > Rewards to redeem.

6.       The vouchers offered are as below:

*Includes all FC Edition plans, excluding 150 plans

Campaign Period
The Campaign shall run from 1^st May 2024 to 31^st May 2024 (“Campaign Period”).

Participating Eligibility

1.       The Campaign is exclusively open to all non-existing ONEXOX Subscribers who are Malaysian citizens with at least eighteen (18) years of age (“Participants”) who fulfilled the following criteria during the Campaign Period:

·         Non-existing ONEXOX Prepaid or ONEXOX BLACK subscribers who successfully port-in to eligible ONEXOX BLACK plan during the Campaign Period.  

2.       XOX reserves the sole and absolute right to verify the validity of participants and disqualify any Subscriber and/or Incentives it considers ineligible.

Campaign Rewards

1.       Reward vouchers (Data and VIU Premium) will be given out to users, based on their Plan eligibility.

2.       The reward vouchers will be credited as vouchers to Subscribers’ BLACK App within THERE (3) working days after successful full bill payment of within billing due date.

3.       The expiry date of the voucher will be stated on the voucher.

4.       Subscribers are required to login to their XOX BLACK App and proceed to the Reward page to redeem the voucher(s).

5.       Subscribers shall redeem their voucher within the redemption period which will be stated on the voucher. The Subscriber shall be responsible for observing the redemption period. XOX shall not be held liable for any or all vouchers that are not redeemed on time/have expired.

6.       XOX’s decision on the rewards shall be final and conclusive. No correspondence, complaint, and/or appeal shall be entertained by XOX at any time during or after the Campaign Period.

Others

1.       By participating in the Campaign, Subscribers are deemed to have read, understood, and agreed to be bound by these terms and conditions and agree that any, and all decisions made by XOX in relation to every aspect of the Campaign shall be final, binding, and conclusive.

2.       All Campaign Rewards shall follow the ONEXOX Black Plans and ONEXOX Prepaid Plans Terms & Conditions.

3.       All Campaign Rewards are non-transferable and/or non-exchangeable and/or non-redeemable for cash or credit or any other value in any form.

4.       XOX does not warrant that the Campaign shall be uninterruptible, and/or error-free. By participating in this Campaign, Subscribers hereby acknowledge and irrevocably agree that XOX shall not in any manner whatsoever be liable for any technical failures of any kind, system/server interruption, and/or any electronic error arising from the Campaign unless the same arise from and are caused directly by XOX’s gross negligence or wilful default.

5.       Acceptance of any prize, cash or reward constitutes a release and discharge of XOX by or from any and all liability, claims, demands, actions, and/or damages which the Subscribers may have, whether known or unknown at present, of any nature whatsoever, arising out of relating to the Campaign; and/or personal injury and/or property damage, theft or loss suffered by the Subscribers as a result of the use, acceptance and/or enjoyment of the prize, cash or reward.

6.       XOX reserves the right to alter, change, extend the Campaign period or amend, modify the terms and conditions stated herein at its sole discretion at any time without prior notice. In case of any disputes arising directly or indirectly from the Campaign, the decision of XOX shall be final.

7.       By participating in the Campaign, Subscribers irrevocably agree to release and hold harmless XOX and its associate companies, employees, and advisors from any, and all losses, damages, rights, claims, and actions of any kind in connection with the Campaign and/or from any reward-related activity, including without limitation, personal injury, death, and property damage.

8.       The Campaign and these Terms and Conditions are governed by the laws of Malaysia. Subscribers agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Last Updated on 30^th April 2024