Terms & Conditions for XOX RACE INTO REWARDS Campaign

By participating in the XOX Race Into Rewards campaign (“Campaign”), you are deemed to have read, understood and agreed to be bound the terms and conditions stated herein (“Terms and Conditions”).

CAMPAIGN OVERVIEW

1.       The Campaign shall begin from 31^st July 2026 to 27^th September 2026 (both dates inclusive) unless notified otherwise ("Campaign Period").

2.       The Campaign is open to all XOX Postpaid and Prepaid subscribers (hereinafter, referred to as “Participants”) only.

3.       The Campaign offers eligible Participants the chance to win grandstand race tickets (the "Prize" or "Prizes"). The Winners will be randomly selected by XOX at its sole and absolute discretion.

4.       Each Prize consists of two (2) grandstand race tickets (for the Winner and one (1) accompanying guest) to a motorsport race to be held at Sepang International Circuit, Malaysia. The exact race dates, seating categories, and venue access are exclusively subject to the specific terms and conditions prescribed by the third-party event organiser.

5.       Participants are entitled to earn entries (each, an “Entry”) to the Campaign based on the following Qualifying Actions performed during the Campaign Period as set out below:

6.       The following persons are not eligible to participate in this Campaign or receive any Prize under this Campaign:

a.       Dealers, agents, distributors, retailers and business partners of XOX;

b.       Employees, directors, officers and representatives of XOX and its related corporations;

c.       Any other persons or entities directly involved in the organisation, administration or execution of this Campaign, as determined by XOX at its sole discretion.

CAMPAIGN MECHANISM

1.       Eligible Participants will automatically earn Entry(ies) upon successfully completing any Qualifying Action listed in Table 1 during the Campaign Period. No entry forms or registration is required.

2.       Participants are entitled to earn unlimited number of Entries to the Campaign throughout the Campaign Period. The more Qualifying Actions completed, the higher the chances of winning.

3.       Only successfully completed Qualifying Actions within the Campaign Period shall entitle Participants to Entries to the Campaign.

4.       The Prizes for the Campaign are as follows:

5.       Winners shall be randomly selected by XOX after the Campaign Period from the total Entries recorded.

6.       Each Participant is eligible to win only one (1) Prize throughout the Campaign Period.

7.       XOX reserves the right to determine, modify and/or amend the Campaign mechanism and the Prize fulfilment timeline at its sole and absolute discretion.

8.       A Participant must maintain an active XOX subscription to be eligible to receive a Prize under this Campaign. Notwithstanding the foregoing, XOX reserves the right to disqualify any Participant from the pool of Entries if their XOX subscription is suspended, barred, terminated or successfully ported out prior to the selection and announcement of the Winners.

9.       XOX reserves the right to request for identification details including, but not limited to, valid proof of age, before releasing any Prize. As the Prize consists of tickets to an event hosted by a third-party organiser, each Winner is solely responsible to ensure both the Winner and the Winner’s accompanying guest strictly comply with any and all admission requirements set by such organiser.

PRIZE FULFILMENT

1.       Winners shall be announced on or before 30^th September 2026, or by such other date as may be determined by XOX at its sole discretion.

2.       Winners will be notified by XOX via email or call at the contact details registered in XOX’s records. At XOX’s sole discretion, Winners may also be announced on XOX’s official website, official social media channels, and/or through any other communication method as determined by XOX.

3.       Winners must respond by providing any and all requested information and documents within the timeframe specified by XOX to receive the Prize. Failure to respond within the stipulated timeframe or satisfy the applicable eligibility requirements as set out under these Terms and Conditions may result in forfeiture of the Prize. XOX reserves the right to select an alternative winner without any further notice or compensation.

4.       Any and all Prizes shall be fulfilled strictly in accordance with the ticketing processes, rules, and regulations prescribed by the third-party event organiser.

5.       All Prizes are non-transferable, non-refundable and cannot be exchanged for cash, credit or any other products, goods and/or services, whether in whole or in part.

6.       XOX shall not be held liable or responsible for any failure, delay, or disruption in the fulfilment of the Prizes arising from or in connection with:

(a) inaccurate, incomplete, or out-of-date information provided by a Winner;

(b) postal, courier, or logistical service delays or failures;

(c) decisions, acts, or omissions of the third-party event organiser; or

(d) any circumstances beyond XOX’s control.

7.       The access to and use of any and all Prizes are strictly subject to the terms and conditions established by the third-party event organiser. XOX shall not be held liable or responsible to the Winner and/or the Winner’s accompanying guest, for any ticket cancellation, revocation, voidance, or refused entry enforced by such third parties, nor shall XOX be obligated to provide any replacement, cash equivalent, or alternative compensation.

8.       Unless expressly specified otherwise in writing by XOX, all costs and expenses incidental to the redemption, collection, or enjoyment of the Prizes, including but not limited to, travel, transportation, accommodation, meals, parking, personal insurance, taxes, duties, and personal expenditure, shall be borne solely and entirely by the Winners. XOX shall have no liability or financial responsibility whatsoever in respect thereof.

9.       The Prize must be collected and presented to the Winner in person at the event venue on the day of the event. No representative, proxy, or third party shall be permitted to collect or receive the Prize on the Winner's behalf. XOX reserves the right to verify the Winner's identity, including cross-checking against valid MyKad or other government-issued identification, prior to Prize handover. Failure to produce valid identification matching the registered Winner's details, or failure to be present at the venue for collection, may result in forfeiture of the Prize.

10.   The Prize shall only be awarded to the individual registered as the account holder of the winning mobile number at the time the Qualifying Action was performed. Any subsequent change of ownership, transfer, or re-registration of the mobile number to another individual, whether before or after Winner selection, shall not transfer eligibility or entitlement to the Prize. XOX reserves the right to verify the registered account holder's identity at the time of the Qualifying Action against its own records, and to disqualify any claim where the identity of the claimant does not match XOX's registration records at that time.

11.   By accepting the Prize, the Winner grants XOX a non-exclusive, royalty-free license to use their name, likeness, and photograph for promotional and publicity purposes related to the Campaign, without additional compensation.

12.   Any attempt to sell, transfer, or trade the Prize will result in immediate revocation without compensation.

GENERAL

1.       By participating in the Campaign, Participants agree that all decisions made by XOX in relation to every aspect of the Campaign shall be final, binding and conclusive. No further correspondence, appeals, protests or attempts to dispute the same would be entertained in any event.

2.       XOX reserves the right to change, modify, add to, or remove in whole or in part these Terms and Conditions at any time, vary, extend or reduce the Campaign Period and/or vary, add, remove or replace the Campaign Prizes at XOX's sole and absolute discretion.

3.       XOX reserves the absolute right at any time, without prior notice and without assigning any reason whatsoever, to substitute any of the Prizes with an alternative of similar value. In the event of any dispute, XOX’s decision shall be final.

4.       XOX may, at its sole discretion, disqualify/reject any Participant who does not comply with these Terms and Conditions and/or found or suspected of tampering with the Campaign and/or its process or the operation of this Campaign. Tampering shall include fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to the Campaign. XOX further reserves the right to revoke the eligibility of Participants who fail to comply with the Campaign procedures set out by XOX. XOX will not be responsible for missing or late notices caused by factors beyond XOX's control.

5.       Any visuals shown or displayed on XOX promotional materials are for illustration purposes only. The actual Prize may differ from those displayed.

6.       Any breach of these Terms and Conditions may, at XOX's absolute discretion, result in forfeiture of the Prize(s). XOX shall not be liable for any claim arising from participation in the Campaign.

7.       XOX does not warrant that the Campaign shall be uninterrupted and/or error-free. By participating in the Campaign, Participants agree that XOX shall not be liable for any technical failures, system interruptions, and/or human or electronic errors unless caused by XOX's gross negligence or wilful default.

8.       Acceptance of the Prize(s) constitutes a release and discharge of XOX from any liability, claims, demands, actions and/or damages arising out of or in connection with the Campaign and/or the use of the Prize(s).

9.       XOX, its related and associated companies, agencies and appointed partners disclaim any form of liability in whatsoever nature and howsoever arising or suffered by Participants resulting directly or indirectly from the participation in the Campaign, redemption and/or usage of the Prizes except where such liability cannot be excluded by law.

10.   By participating in the Campaign, Participants agree to release and hold harmless XOX and its related parties from any and all claims, losses or damages (including but not limited to, loss of income, profits or goodwill) arising in connection with the Campaign.

11.   Failure by XOX to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision.

12.   These Terms and Conditions are governed by the laws of Malaysia. Participants agree that the Courts of Malaysia shall have exclusive jurisdiction over any disputes arising from this Campaign.

Last Updated on 28th July 2026